Reference

Privacy Policy for g33 Bangladesh

We collect account data, device information and payment details when you use g33. This policy explains what we gather, how we protect it, and your rights to access or delete information tied to your account.

Account dataPayment recordsDevice logsCookie useYour rights
g33 Privacy Policy for g33 Bangladesh
DATA HANDLING

How We Protect Your Information

We encrypt account data in transit and at rest, log access to sensitive records, and restrict internal permissions so only authorised staff see your payment and identity details. Cookie use, retention periods and third-party sharing are detailed below.

Data Collection

We collect account registration details, payment metadata from bKash, Nagad and Rocket transfers, device fingerprints for fraud detection, and gameplay logs for verification. No data is gathered before you open an account.

Cookie Use

We set session cookies to keep you logged in, analytics cookies to measure lobby traffic, and preference cookies to remember language and display settings. You can block non-essential cookies in your browser without losing core account functions.

Account Security

Passwords are hashed with a one-way algorithm; we never store them in plain text. Two-factor authentication via SMS OTP adds a second layer when you log in from a new device or request a withdrawal.

Retention & Deletion

Active account records stay accessible while you use the platform. Closed accounts enter a six-month retention window for regulatory compliance, then we anonymise or delete personal identifiers and keep only aggregated, non-identifiable logs.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, update or delete personal data we hold, contact our privacy team through any of these channels. We respond to data requests within seven working days and walk you through the verification steps required to protect your account security.

Live Chat Open the chat widget in the bottom corner of any page and select privacy enquiry from the menu. Our team verifies your account and processes data requests in real time during support hours.
Email Support Send your data request to privacy@g33 with your registered mobile number and account username. We confirm your identity before releasing or deleting information tied to your profile.
Account Settings Log in and navigate to account settings, then privacy controls. You can download a copy of your data, review active sessions, or submit a deletion request directly from that panel.

Privacy Policy FAQ

We collect your full name, mobile number, email address, date of birth for age verification, device identifier, IP address and payment records when you deposit via bKash, Nagad or Rocket.

We share transaction metadata with payment processors handling bKash, Nagad and Rocket transfers, with game studios serving live tables and slots, and with verification services for identity checks. We do not sell data to advertisers.

Log in, go to account settings, then privacy controls, and click download my data. We email you a JSON file within 48 hours containing registration details, payment history and gameplay logs tied to your account.

Yes. Submit a deletion request through live chat or email privacy@g33. We close your account immediately and anonymise personal records after the six-month regulatory retention period ends.

We use session cookies for login persistence, analytics cookies to track lobby traffic, and preference cookies for language settings. You can disable analytics and preference cookies in your browser; session cookies are required for account access.

Payment records from bKash, Nagad and Rocket transfers are retained for six years to meet financial regulations. Gameplay logs are kept for 12 months, then aggregated into anonymous statistics. Closed account data is deleted after six months.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.